Privacy Policy

Privacy Policy for Holistic Sands, LLC www.holisticsands.com

Effective Date: December 1, 2024

Holistic Sands, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website (“Site”) and services. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information from you:

1.1 Personal Information:

- Name

- Email address

- Phone number

- Billing address

- Payment details (processed securely through third-party payment processors)

1.2 Non-Personal Information:

- IP address

- Browser type

- Device type

- Pages visited and time spent on the Site

- Cookies and other tracking technologies

2. How We Use Your Information

We use the information we collect to:

- Process transactions and provide the services you request.

- Send booking confirmations, updates, and other important communications.

- Respond to inquiries or provide customer support.

- Improve our Site’s functionality and user experience.

- Send promotional materials or offers, if you have opted to receive them.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except as necessary to:

- Complete transactions (e.g., payment processors and booking platforms).

- Comply with legal obligations or respond to lawful requests by public authorities.

- Protect our rights, privacy, safety, or property, or that of others.

- Work with service providers who assist in operating our Site and services (e.g., email platforms or analytics tools).

All third-party partners are contractually obligated to protect your information in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies allow us to:

- Recognize repeat visitors.

- Analyze Site performance and usage trends.

- Customize content and advertisements.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Site.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

- Access, correct, or delete your personal information.

- Opt-out of receiving promotional emails by clicking the “Unsubscribe” link in any email.

- Request information about how your data is processed.

- Withdraw consent for data collection, where applicable.

To exercise these rights, contact us at [insert email address].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Holistic Sands, LLC\

Email: [walkholisticsands@gmail.com]

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Terms and Conditions for Holistic Sands, LLC

Effective Date: December 1, 2024

Welcome to Holistic Sands, LLC (the “Company”). These Terms and Conditions (“Terms”) govern your use of our services, including but not limited to retreats and holistic healing services (collectively, “Services”). By booking or purchasing any Services, you agree to abide by these Terms.

1. Non-Refundable Purchases and Bookings

All purchases and bookings for Services offered by Holistic Sands, LLC are strictly non-refundable. This includes but is not limited to deposits, full payments, and any additional fees associated with your booking. By making a purchase, you acknowledge and agree to this policy.

2. Communication Regarding Attendance

It is the client’s sole responsibility to inform Holistic Sands, LLC if they are unable to attend a scheduled Service. Communication must be made in writing via email to [www.walkholisticsands@gmail.com](http://www.walkholisticsands@gmail.com). Failure to notify the Company in a timely manner will not result in any  credits, or rescheduling accommodations.

3. Limitation of Liability

Holistic Sands, LLC provides Services on an “as-is” and “as-available” basis. While we strive to ensure a safe and enriching experience, the Company is not liable for:

- Injuries, illnesses, or adverse effects experienced during or after participation in Services.

- Loss, theft, or damage of personal property during participation in Services.

- Travel delays, cancellations, or other external factors that may affect your attendance.

Clients participate in all Services at their own risk. It is your responsibility to ensure that you are physically, mentally, and emotionally prepared to engage in the Services.

4. Force Majeure

Holistic Sands, LLC shall not be held liable for cancellations, delays, or interruptions of Services due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government regulations, or other unforeseen events. In such cases, the Company reserves the right to reschedule or modify Services without obligation to provide refunds.

5. Dispute Resolution

Any disputes arising from or related to these Terms or the Services provided by Holistic Sands, LLC must first be resolved through good faith negotiations. If a resolution cannot be reached, the dispute shall be resolved through binding arbitration in the state of California, in accordance with the rules of the American Arbitration Association.

By agreeing to these Terms, you waive your right to pursue claims against Holistic Sands, LLC in small claims court or other legal forums. The Company’s total liability, if any, is limited to the amount paid by the client for the specific Service in question.

6. Health and Safety Waiver

Clients must disclose any relevant health conditions or limitations prior to participating in any Services. Holistic Sands, LLC reserves the right to refuse participation if we determine that the Service may pose a risk to your health or safety. Participation without full disclosure of such conditions absolves the Company of all liability.

7. Intellectual Property

All content, materials, and information provided by Holistic Sands, LLC during the Services, including but not limited to written materials, images, and proprietary techniques, are the intellectual property of the Company. Unauthorized reproduction, distribution, or use of this material is strictly prohibited.

8. Amendments to Terms and Conditions

Holistic Sands, LLC reserves the right to update or modify these Terms at any time without prior notice. The most current version of these Terms will be available on our website and will apply to all future bookings and purchases.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of California.

By booking or purchasing Services from Holistic Sands, LLC, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.